GetOptical Documentation

Get started

Read Before you start first: four decisions and a product list that save you redoing the work. Then enable the app embed, create your form and assign it to a product. Before you start · Install guide · Key concepts

Build a form

The 10 step types, the anatomy of an option and branching by answer. Which products show it, what happens with a frame without lenses, and how a form is published, backed up and moved to another store. Build a form · Products and collections · How each frame is bought · Sync & backups · Copy to another store

Prescription capture

Capture SPH, CYL, AX, ADD and PD per eye, or a reading grid; or let the customer upload the prescription as an image or PDF. Contact lens steps are there too, included in Pro. Prescription · File upload

Add-ons, pricing & icons

Sell lenses, treatments and cross-sell billed as separate lines; where every cent of the total comes from; and a pack of 28 icons for your options. Add-ons & accessories · Pricing and charging · Icons

Design, theme & cart

Colors, typography, behavior and what data shows in the cart; the product button; the settings that live in your theme and the themes we have tested; and where every text your customer sees comes from. Design & cart · The product button · Theme settings · Tested themes · Languages & wording

Plans & billing

14-day welcome, 14-day free trial, 0% commission, and what changes when you pick a plan. Plans & billing

When something isn't working

Find your symptom, follow the checks in order and stop at the first one that fails. What each Analytics figure means and what to change in the step that loses customers. Plus the most common questions, answered. When something isn’t working · Reading the analytics · FAQ

For developers

Theme-agnostic install, hooks and cart grouping; and if you build an optician’s store for a client, Pro is free on your development store. Integration · What to do with each event · Button & cart · Agencies and development stores